Service & Support
Achieve the best results possible with our established portfolio of services and support packages.

Services
Installation
• Installation and integration of equipment
• Site acceptance tests
• Verification of performance according to manufacturer’s specifications
• Operator user training
Support & Maintenance
Training
• User Training
• Technical Training
• Application Training
Applications
Contract Scanning
Support
To help you get the maximum value from your instrument investment, at BlueScientific, we offer a portfolio of service options.
Basic Care
Essential maintenance and support
- Annual preventative maintenance
- Technical assistance
- Remote diagnostic services
- Phone/email response time 1 business day
- 15% discount on callouts
Optional
- On-site response time
- Consumables
- Accessories
Enhanced Care
More comprehensive coverage including emergency repairs
- Annual preventative maintenance
- Technical assistance
- Remote diagnostic services
- Phone/email response time 1 business day
- Unlimited emergency repair visits
Optional
- On-site response time
- Consumables
- Accessories
Extended Warranty
Ultimate support package
- Annual preventative maintenance
- Technical assistance
- Remote diagnostic services
- Phone/email response time 1 business day
- Unlimited emergency repair visits
- Exchange / repairs
Optional
- On-site response time
- Consumables
- Accessories
Local Service


We are ISO9001 Registered
This certification is a true reflection of our commitment to the world-class products and services we offer to our customers.
Get in Touch
If you're looking for support from our service team or would like to purchase one of our packages, please submit your details below and one of our expert team will get back to you.